Partners need no up-front investment or UC expertise because the core service includes SIP trunks, hosting, carrier services, bundled minutes, billing and a customer management portal (with a white label option). Unlike cloud only offerings, it supports hybrid cloud deployments and has a contact centre option.
John Nolan, Westcon UK&I Sales Director said: “All partners need is a commitment to the cloud and customer service. All customers need is broadband and a router. Westcon UCaaS does the rest. You get the best of Westcon and the best of Avaya rolled up into one powerful, simple to sell and manage solution, one flexible enough to cover pretty much any customer requirement now and in the future. Add in our value-add services like user adoption, and customers get quicker-to-realise productivity gains and partners improved profit opportunities.”
G3 Comms CTO, Jon Harris added: “We’re delighted to be a partner of choice to take Westcon’s UCaaS offering to market. We can implement solutions for clients where they simply subscribe and start collaborating, removing concerns about what happens behind the scenes or the backend technology. For mid-market organisations to have access to an enterprise standard UC cloud solution brings exciting times for digital transformation in the telephony space and this offer helps us take our customers on their transformation journey.”
Ioan MacRae, UK Managing Director, Avaya commented: “Westcon UCaaS provides partners with a supremely capable service to extend the benefits of IP Office to new and existing markets. It’s the perfect opportunity for Avaya partners to grow a hybrid-cloud business with on-premise customers, and new partners have a fool-proof and future-proof opportunity to profit from the interest in cloud from all customer segments.”