Eva Technology’s customer, Affinity Associates, a firm of accountants and statutory auditors, required a fast, secure and reliable network infrastructure to support its sites in Wembley and Horsham and users in India.
Affinity’s head office was connected using a Zen Leased Line giving guaranteed throughput and backed by a Service Level Agreement (SLA), with other sites connected using Zen’s award-winning Business Class Broadband. The speed of the Leased Line also enabled Eva to implement an 120GB Zen Vault Online Data Backup package, allowing the company to move to an effective off-site back-up system.
“We were looking for reliability, solid technical expertise, good product support, an SLA and value for money,” said Nisheet Patel, Technical Director at Eva. “We have a proven track record of Zen meeting all the criteria listed, they also have excellent after-sales support, prompt telephone support and four hour on-site support, with 100% availability backed by an SLA for its Leased Line connectivity solutions.”
Affinity’s employees can now work on day-to-day tasks at speed, resulting in them being far more effective, meeting deadlines and pushing through their operational tasks. The new solution also allows Affinity to communicate more efficiently between offices as well as hold live webinars to train staff on new software and services.