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F-Secure Kicks Off Partner Programme

Advanced digital attacks on business are on the rise and more businesses are finding they don’t have the competencies to stay up to the challenge.

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ICUK Launches Support Lounge

ICUK has launched The Support Lounge - a new addition to its portfolio designed to aid resellers with useful information for sales, marketing and supp


NewVoiceMedia Recognised in IoT Space

NewVoiceMedia has announced today that it has reached the final in the Internet of Things Awards (IoTAs). Organised by Total Telecom, the IoTAs were e

Plantronics contract centre

Plantronics Certified by DECT Forum

Plantronics has announced their DECT wireless office headset products, CS500 and Savi 700 Series are the first in the headset market to be certified b

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Happy workers

Cisco Empower Partners to go after SMB

Cisco has announced the Business Edition 6000S (BE6000S), an all-in-one collaboration platform that is built into an integrated Cisco router, to deliv

Tom O'Hagan

Christmas comes Early for Partners

Virtual1 has launched a London wide Gig Internet offer. The channel-only company rolled out the ‘Christmas has come early’ campaign to partners and pr


New WLAN Proposition from Timico

Timico has today launched a new Wireless LAN proposition in a bid to provide an end-to-end solution for customers and respond to increasing demand for

Lily Comms - Best Partner 2014 Photo

Lily Comms Awarded for Second Year Running

Yorkshire based communications company, Lily Comms, have been honoured by Ericsson-LG at their recent Global Partner Conference in Cancun, Mexico. For


Incom Take Staff to Prague to Celebrate 25 Years

Incom Business Systems celebrated its 25th birthday this month and the Directors marked this impressive milestone by hosting a fabulous team-building


Westcon Award Top Performers

Westcon Group has announced its UCC practice awarded its top performing Avaya partners with a day’s sailing at the prestigious Royal Solent Yacht Club


Comms Business Survey

How will a BT Wholesale/ Openreach merge impact you?

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Comms Business Interactive – November 2014

In This Issue

This month’s features include; Incoming – Cloud or PBX, SIP Phones Review, M2M & The Channel, and Tablets – Toys or Tools?



Incoming! Cloud or PBX?

Adding intelligence and functionality to inbound calls is a growing market. If you can, for example, add call recording, then why buy an expensive CPE


The Customer Feedback Loop

If no action is taken, capturing online customer feedback is just a vanity tool. Equally, if  customer feedback is simply stored in a system and nobod


CTI in the 21st Century

In the final part in this series of three articles looking at CTI in the 21st Century, Phil Reynolds, Technology Evangelist & Joint CEO at Oak, looks


Selling M2M in the Channel

For some Channel folk even the words ‘Machine to Machine’ or ‘Internet of Things’ are enough to get them to stick their fingers in their ears. It soun


Devices – November 2014

Microsoft have just released what they think is a gamechanger in the tablet/ laptop market. Can the Surface Pro 3 really kill off the laptop…find out


TalkTalk Means Business

Speaking at the recent Convergence Summit at Sandown Park, Esher, Charles Bligh, Managing Director of TalkTalk Business posed questions to his visitor


Turning a Corner

Comms Business Magazine talks to Nicholas Scallan, CEO of Pinnacle Technology Group about how he is turning around the company and his outlook for the


How to avoid being the giant that M2M left behind

We all look forward to the day when, thanks to M2M, our fridges order our milk and our smart meters regulate our heating. But as M2M (“machine to mach


Happy, Smiley People

Comms Business Magazine talks to James Phipps, CEO of Swindon based reseller Excalibur, about his business, the challenges and outlook for the future.


Executive Toys or Essential Business Tools?

In this special report we examine the use of tablets in the workplace to find out if these devices are just executive toys or fast becoming essential