Features | Comms Business
Don-Thomas-Jacob

Identifying poor application performance? Don’t let the network be a red herring

In any business, the end user and, unfortunately, the odd IT Pro has been known to immediately blame the network when an application is slow to load,

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freddie-hawker

Up close & Personal

This month Editor Ian Hunter talks to Freddie Hawker, Managing Director of Midlands based reseller Best 4 Business Communications. Best 4 Business Co

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Conferencing is converging – But No One Size Fits All

As well as one size not fitting all the same can be said for the technology sitting behind the conferencing with WebRTC making itself increasingly hea

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James_Hodgkinson

Helping the Customer Do it Their Way

It’s one of the biggest challenges facing businesses today - how do they improve the customer experience and develop a closer connection with their au

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Adam-Dunkley-Business-Development-Manager-at-Node4

Investing in Support

Editor Ian Hunter talks to Adam Dunkley, Business Development Manager at Node4 about channel recruitment and what resellers should be looking for from

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Sasha-Williamson-CEO-Luminet2

Lack of Bottle?

Sasha Williamson, CEO of IT managed services firm Luminet, says that some might think a quick broadband uplift is a simple way of making money out of

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ISDN vs. SIP – No Contest?

As more and more UK businesses outgrow their telecommunications solutions, they begin to look for an alternative that offers more flexibility, reliabi

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Sean-Cowan-Director-of-Operations-at-GCI

The Swan Effect

Comms Business Magazine talks to Sean Cowan, Operations Director at GCI Channel Solutions to find out what happens backstage to support channel partne

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Banking on Unify

The South Yorkshire Credit Union has completely overhauled its customer service operation by implementing Unify’s OpenScape Business platform. Install

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Jim-Barrett---UK-head-of-end-user-computing---Dimension-Data

Workspaces of Tomorrow

Comms Business Magazine talks to Jim Barrett, head of end-user computing, at Dimension Data about today’s employees who he says increasingly operate a

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Storm_Clouds_over_London

Are You Sure?

It’s very easy to get on a rolling bandwagon that is travelling so fast your vision becomes blurred to what is really going on around you. That’s how

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Cloud Apps

The Personal Cloud in 2015

According to Gartner, 2014 saw us enter the era of the personal cloud, ending the generation of the PC as sole access device. This has raised question

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missing-the-boat

Don’t Miss The Boat

Writing as a guest on the Entanet blog Dan Winfield, Managing Director of Served Up Ltd, founder of the Voxhub telephony service and an ITSPA council

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Selling Headsets

Comms Business Magazine asked distributor Nimans and headset vendor Sennheiser their advice for resellers wanting to sell more headsets.   Tom Maxwe

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sharon-white-of-ofcom

The Openreach Dilemma

Against a backdrop of Ofcom’s recently announced ‘once-in-a-decade review of the communications market’ Comms Business got the lowdown on the latest

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Clouds, Hammers, Nails and the Vitality of the PBX Market

The demise of the PBX has been well documented for some time now yet the debate is often skewed by self interest or just whoever manages to shout the

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Cerri Kilworth

Let’s stop playing Hungry Hippo’s and start building businesses like Minecraft

By Cerri Killworth, Marketing Manager, NetPay Merchant Services With so many announcements of mergers and acquisitions of some of the biggest brands

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Summit Lands at Harrogate

The Convergence Summit North took root in its new venue in Harrogate last month and saw suppliers and resellers come together in a two-day romp of bus

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10 Years of Trust

Comms Business visited Manchester recently to see Vincent Leahy and Terry Ambrose of Trust Distribution. The company are celebrating ten years in busi

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VoIP – A Common Market for Europe?

Getting together service providers from around Europe for a ‘drains up’ on the issues of the day they are facing makes for an interesting day out and

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