Features | Comms Business
customer knowledge

Transforming the Customer Journey

Comms Business Magazine talks Digital Transformation with Avaya’s Strategic Accounts SE, Paul Wakefield and discovers that a strategic and structured

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social-media

Social Media Dilemma?

The importance of the role that social media is playing in marketing, product awareness and sales has been rising up the agenda for several years but,

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Brian Lodge

No Complaints

Comms Business Magazine talks to Brian Lodge, Managing Director and one of the three founders of Exeter based reseller South West Communications Group

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call-center-1015274

Call Services

The Call Services market remains integral to the Channel in 2017 as key players start to gain traction with their cloud services. The complexities in

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Company profile - picture 2

xelion

Launched in the Netherlands in 2008, Xelion works with channel partners across multiple countries who are looking to have more control and ownership…

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dunelm

Dunelm Opt for Triple Resiliency

In this case study Dunelm was looking for robust resiliency for their connectivity in the event of an outage or failure of service to enable them to c

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heat-map

The Internet of Things

The IoT market has attracted a lot of attention in the last couple of years which has sent the analyst community into overdrive. Huge forecasts for d

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Internet of things IOT.

IoT – Not Just for Christmas

Mike van Bunnens spoke to Comms Business recently about the latest developments they are seeing in the Channel and offer a cautionary tale for anyone

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wearable-tech

Adapting to Change

The Channel has been in a constant state of flux since its inception. As a market we are constantly debating the impact of new technologies such as c

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tech uc global

UC and Mobility

Unified Communications is currently in its ‘heyday’ as all segments of the market realise the enormous productivity benefits from having a properly i

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Jon-Paul-Clarke

Here and Now

Jon-Paul Clarke, Business Development Director, Wireless Logic, spoke to David Dungay recently about how he is enabling channel partners to make the m

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Darren Salisbury Director at Inform Billing (002)_

Billing IoT

M2M and IoT billing has complexity over traditional voice and data billing due to the volume of connections and the ability to have staggered charge s

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Nick Sacke.2

Demystifying the Hierarchy of the ‘Things’

In this article, Nick Sacke, Head of IoT and Products at Comms 365, clears up some industry wide confusion around IoT and its associated buzz words

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Add-to-cart

Staying Relevant in Distribution

If, as we say elsewhere, Cloud has gone mainstream, then what impact will this have on traditional distributors and how will they remain relevant in

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MCW

IoT Journey Is All Mapped Out

For many SME resellers their IOT journey remains in first gear as they ponderhow best to capture revenue and avoid making too many wrong turns. Here,

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VoIP

Drive Your Business Forward with SIP Unified Communications

By: Phil Bowers, Senior Marketing Manager, Grandstream Every business is always looking for ways to make their company more productive while increa

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Big data

Making a Success of Analytics

According to IDC, the worldwide revenue for big data and business analytics is expected to climb to $187 billion by 2019. In Technology Solutions’ opi

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Supply Chain

Find Your Value in the Supply Chain

Where is the value in the IoT supply chain? Where is the opportunity for you as a comms provider? According to Lorrin White, MD of Bamboo Technology G

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iot security

IoT Security – Are You Failing to Prepare?

Flickering lightbulbs, scary Barbie dolls, infected computer networks and cities out of action. Could this be the brave new world of the Internet of T

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digital economy

Developing Digital Revenue Streams

Telco’s across the world need to transform their businesses. Shrinking revenues in voice and data mean telcos need to change and develop new digital

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