Features | Comms Business
SpliceCom Business Management

Gather, Manage and Use

Communications management products are a great way to find out more about your customer as well as being a vehicle through which your clients can meas

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Steve-Jansky-Hello

Integrated Solutions

Comms Business Magazine talks to Steve Jansky, CEO of Nottingham based Hello Telecom about the market, trends and channel strategy drivers. Comms Bus

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Tony Cook

Joined Up Portal

Genius Networks recently engaged with Union Street Technologies, to develop the capabilities of Genius’s, CRISP provisioning platform and reseller por

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sme_call_center

Small but Perfectly Formed

Comms Business Magazine examines the informal call centre market and concludes that whilst the size of the call centre may be small there is no reason

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welcomm-team

Welcome to Welcomm!

Comms Business Magazine talks to the team at Midlands based reseller Welcomm to find out how they have expanded their company and what are their hot p

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desktop

Putting Endpoints First

Comms Business Magazine met up with Chris Wortt, EMEA Director of Sales, Advanced Technology Group - IP Telephony at Polycom who says it might sound l

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Jeremy-Payne-2014

Can Contact Centres Benefit from ‘Skype for Business’?

The adoption of collaboration tools within many enterprises has created a revolution that’s driving a new age of customer service. This revolution is

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Steve-McGeary-of-pow#BE1B78

New Ofcom Call Rules

Next month industry regulator Ofcom introduces changes to how many categories of calls are charged so we asked Steve McGeary of conferencing firm Poww

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John-Shaw2,-VP-of-Product-Management-at-Sophos

Hackers Target Government Agencies

A recent Freedom of Information request revealed that the DVLA has been subjected to 264,484 attempted cyber attacks in the past three years, equating

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Holborn

What you can Learn from the Holborn Outage

We all like to complain about services going down just when we need them most. The wrong kind of weather – extremes of hot and cold – can wreak havoc

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Roger-Keenan

Will Public Cloud Kill the Data Centre?

Technology experts send mixed messages. Some will state the data centre is dead due to businesses adopting cloud technology en masse, while research w

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David-Samuel-24-Seven-Press-Image[1]

Up close & Personal

This month we hear from David Samuel Managing Director and founder of 24 Seven Communications 24 Seven Communications Ltd was set up in 2002 by MD, D

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mo-martin-wins-2014-ladies-open-at-royal-birkdale

Get Out of Jail Cards

Comms Business Magazine talks to Andrew Lambert, CEO of Hampshire based Electronic Media Services Limited (EMS), a provider of connectivity solutions

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Lee-Marsden-of-Zyxel2

Fresh Thinking

In March this year ZyXEL unveiled a new way of rewarding and incentivising its channel partners, one that moves away from the industry-norm of only re

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Don-Thomas-Jacob

Identifying poor application performance? Don’t let the network be a red herring

In any business, the end user and, unfortunately, the odd IT Pro has been known to immediately blame the network when an application is slow to load,

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freddie-hawker

Up close & Personal

This month Editor Ian Hunter talks to Freddie Hawker, Managing Director of Midlands based reseller Best 4 Business Communications. Best 4 Business Co

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yealink-vc400

Conferencing is converging – But No One Size Fits All

As well as one size not fitting all the same can be said for the technology sitting behind the conferencing with WebRTC making itself increasingly hea

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James_Hodgkinson

Helping the Customer Do it Their Way

It’s one of the biggest challenges facing businesses today - how do they improve the customer experience and develop a closer connection with their au

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Adam-Dunkley-Business-Development-Manager-at-Node4

Investing in Support

Editor Ian Hunter talks to Adam Dunkley, Business Development Manager at Node4 about channel recruitment and what resellers should be looking for from

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Sasha-Williamson-CEO-Luminet2

Lack of Bottle?

Sasha Williamson, CEO of IT managed services firm Luminet, says that some might think a quick broadband uplift is a simple way of making money out of

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