Features | Comms Business
digital economy

Adding Value Leads to Profit

Selling UC solutions or PBX should involve a lot more than the core applications. There’s a host of add-on peripheral kit and applications that make

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Jp Taylor

The Big Disconnect

Having started his career in South Africa, Jean-Philippe Taylor, now Managing Director at Omnia Smart Technologies, took his extensive knowledge in th

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AntonleSaux

IoT: The Trojan Horse

In the last 4 years Zest4 has developed from offering O2 mobiles to a dealer base, to offering mobile services at a wholesale level to a Channel of re

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Cloud Acceleration

Cloud Going Mainstream

The findings from recent research by IDC on cloud adoption is summarised by the phrase, ‘All are trying, some are benefiting; few are maximizing valu

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Theresa_Bui

The Power of Partnerships in IoT

As enterprises either begin or continue to build out robust Internet of Things (IoT) strategies to accelerate their business, it’s important to rememb

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Ian-Hunter

Privacy vs. Safety

Contributing Editor Ian Hunter writes: I wrote the weekly newsletter last Friday but events this weekend demand that I have another go at it.

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Amazon2

Eaten by Amazon

In April this year, Amazon launched their B2B platform in the UK. The tech behemoth has some pretty lofty ambitions in the distribution space which le

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Jay McBain 2016 Square

The Rise of Shadow Channels – Part 1

In the first part of this two part series, Jay McBain, Channel Analyst, discusses the threat of Shadow Channels and why partners must get adapt to the

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SMarsh

Marsh is Back

Sean Marsh founded his first billing company Tempest in 1996 and went on to provide scalable, robust and customisable billing software to much of the

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data analytics

The Journey Continues

Communications management products are evolving rapidly and are a great way to find out more about your customers as well as being a vehicle through w

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John Whitty of Solar

Reseller Transformation

In our first interview with John Whitty since his appointment as CEO 18-months ago at reseller Solar Communications we look at the changes he has impl

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Ian-Hunter

Concurrent Countdowns?

Contributing Editor Ian Hunter writes... Concurrent Countdowns? Correct – this has nothing to do with Carol Vorderman but a lot to do with the fact

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David Dungay

Are you Ready for GDPR?

David Dungay, Editor Comms Business Magazine writes... We are now within a year of GDPR coming into force in the UK and I have spent the last few m

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Invosys-Sales-Director-Steve-Glaister-2-e1496135800364

Getting the most out of inbound: A Resellers Guide – pt.2

There’s no disputing that over the past few years the Channel (not to mention the world as a whole) has seen some huge changes. Last month Invosys’

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Invosys-Sales-Director-Steve-Glaister-2-e1496135800364

Getting the most out of inbound: A Resellers Guide

There’s no disputing that over the past few years the Channel (not to mention the world as a whole) has seen some huge changes. Yet there are still

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Omnichannel

Great Teamwork

Editor Ian Hunter reports back from Guildford based reseller Britannic Technologies ‘Digital Customer Experience Transformation’ event in London last

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Analytics Combat Fraud

The telecoms industry has a collective responsibility to combat telecoms fraud, with its monetary damages currently estimated to be more than double t

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Corporate Business Planning with business chart Teamwork Concept.

Build to Sell

According to CompTIA roughly 40% of the Channel is looking to retire over the next decade, this leaves a lot of business owners who will likely look t

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call centre agent 2

A Personal Touch

Would you provide a customer reference for a product where the supplier was giving less than acceptable service? I thought not so here are five tips o

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sunset-476465

The Rise of the Public Cloud

Today, the rise of the public cloud is dominating the agenda in certain sectors of the market. We look at who the main players are and answers questio

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