Alcatel and Nokia Collaborate to Extend Business Telephony

Alcatel and Nokia have announced a collaboration which extends Alcatel’s business telephony offering to the mobile workforce by way of the Nokia Eseries, a range of business class devices. The Intellisync Call Connect for Alcatel is a Nokia offering designed to integrate Nokia Eseries devices into the Alcatel IP Communication server. The collaboration reaffirms both companies’ commitment to mobilising business communications.

Intellisync Call Connect for Alcatel capitalises on the capabilities of the Alcatel OmniPCX Enterprise as well as the power of Nokia Eseries. With the solution, popular desk phone functionalities are available to the mobile user. For example, employees manage just one business number, and control where, when and on which device they receive their calls. Additionally, the benefits of the office phone, such as call conferencing, call back, and dial by name, are delivered with the ease of use of a Nokia Eseries, within the enterprise environment.

While employees enjoy the freedom to work from any location, enterprises can enjoy the increased accessibility of employees and profit from substantial cost savings. The IP telephony infrastructure enables companies to take advantage of Alcatel’s least cost routing capabilities, significantly reducing international mobile calling charges and providing greater control of overall communication costs.

The solution brings added transparency to the company’s telephony cost structure by making the billing records easily available, and can help companies identify costly elements in their telephony system. The information provided by the solution can assist a company to plan and build the most efficient telephony system for its business.

“Together with Alcatel, Nokia has a great opportunity to expand the adoption of converged mobility solutions,” said Scott Cooper, vice president, mobility solutions, Nokia. “While enterprise voice solutions from Nokia are designed to work with leading enterprise communications solutions, the introduction of the new solution that integrates the Nokia Eseries business devices with the Alcatel OmniPCX is a significant milestone for us. Alcatel and Nokia are at the forefront in bringing solutions to the mobile marketplace that help overcome the barrier between fixed and mobile communications, thus making business communications more efficient both in and out the office.”

“Alcatel and Nokia are teaming up to give both the business and the employee greater flexibility in their daily communications,” said Jean-Christophe Giroux, president, Alcatel enterprise solutions division. “With a business enabled mobile phone, employees have the freedom to work where it is most productive, while enterprises receive the benefits of predictable and controllable communications costs and enhanced customer service, as callers make immediate contact with the right person. Together, Alcatel and Nokia are delivering on our commitment to mobility and the enterprise.”

The new Intellisync Call Connect for Alcatel offering is part of the Intellisync Mobile Suite from Nokia. The Nokia business portfolio also features the high-performance Nokia Eseries devices which combine attractive and easy-to-use designs that appeal to individual business users with underlying technologies that allow IT departments to effectively manage security settings, corporate applications and data, and software that enable mobile applications such as email, enterprise voice and device management.

Alcatel’s OmniPCX Enterprise is an integrated, interactive communications solution that delivers Alcatel’s Cellular Extension software to enable Intellisync Call Connect. Currently, Intellisync Call Connect for Alcatel utilises the cellular network to connect to a company’s PBX infrastructure, and will be enhanced to support both cellular and WiFi networks with dual mode phones in the near future.