Metaswitch Redefines the Twisted Pair with CommPortal Communicator

Metaswitch Networks extends its award winning portfolio of carrier-hosted business services and applications with CommPortal Communicator, a customizable unified communications client for PCs, smartphones and tablet computers.

“With the advent of the always-on workplace, employees are increasingly leveraging their mobile phones and walled-garden instant messenger networks to communicate with colleagues and partners” said Steve Gleave, vice president of marketing at Metaswitch. “With CommPortal Communicator, service providers can complement hosted VoIP with IT-approved enterprise telephony features delivering high definition voice and video plus presence and IM, regardless of location.”

Available on Windows PC, Apple iOS and Android mobile devices, CommPortal Communicator is the first UC client to leverage Metaswitch SIP Service Provisioning and Assurance Server platforms. These unique network elements dramatically simplify the wide-scale deployment of telephony endpoints for the carrier, the enterprise customer and end user, while significantly increasing quality of experience and reducing mean-time-to-repair metrics.

With wideband HD voice quality, CommPortal Communicator enables operators to simultaneously present a complete suite of hosted PBX services to a classic enterprise desk phone, a mobile handset and a PC. As a fully-featured unified communications client, CommPortal Communicator also enables high definition video calls and conferencing, along with a standards-based instant messaging and presence that can integrate business and social contacts, such as Outlook or LDAP/Active Directory and Facebook, on a single interface