Release 7 of the IP communications platform also extends existing capabilities of the 3300 ICP by improving resilience and supporting distributed, centralised, hybrid and hosted environments. The company has also added native SIP trunking and SIP networking capability to support remote gateways.
A spokesperson for Mitel said Release 7 “offers an easy path for our customers to integrate their Microsoft applications with IP Telephony. Mitel’s new high availability features allow businesses to choose from a range of flexible options, allowing them to build IP Telephony systems that never miss a beat.”
The Microsoft integration is by way of the Mitel 3300 Live Business Gateway. With Live Business Gateway, users can invoke telephony and presence features from within the Microsoft Office suite of applications and from within Mitel applications including Mitel Customer Interaction Solutions and Mitel NuPoint Messenger IP.
Mitel's Live Business Gateway integrates voice and user/device presence capabilities into the powerful real-time collaboration that Microsoft Office Live Communications Server and Microsoft Office Communicator bring to business applications such as the Microsoft Office System.
The Live Business Gateway allows Microsoft Office Communicator and other Microsoft applications to access Mitel's IP-based telephony infrastructure and allows Microsoft Office Communicator to connect users external to the enterprise through the public network. It also enables eight-party ad hoc conference-calling among Microsoft Office Communicator clients, further leveraging businesses' investment in Microsoft and Mitel communications solutions.
Also new in the release is a feature dubbed Mobile Extension which adds personal mobility, campus mobility and enterprise mobility allowing users to link their deskphone with an internal or external PSTN-connected phone such as a mobile or cordless phone. When the user's desk phone rings, the twinned phone will ring simultaneously.
Mobile Extension extends some of the most popular PBX features to this twinned device, providing mobile employees with office-like PBX telephony features, regardless of their location or telephone device.