In a move designed to further enhance its growing infrastructure in the APAC region, Red Box Recorders has appointed Lindsay Miller to the position of Operations Manager, APAC. This follows the recent announcement by the company of a record sales quarter in the region, after securing a number of major deals for its Quantify voice and data recording solution in the finance, contact centre and public safety sectors.
Based in Hong Kong, Miller will assume responsibility for the management of all regionally based Red Box engineers and technical support teams that have now enhanced their service to provide 24/7 support across APAC. He will also work closely with the company’s key partners and customers in the region to ensure that operational issues are dealt with swiftly and effectively.
With over 20 years’ experience in the telecommunications and technology industries, Miller joins the business from BT Global Services, where he held the position of Senior Projects & Service Manager.
“The financial results for APAC achieved in the first quarter of this year are a fantastic reflection of the work we are doing to improve our presence and infrastructure within the region,” said Lee Anstiss, Sales Director APAC. “As our client and partner base continues to grow it is vital for the company to maintain its first-rate level of service and support. As a specialist in project management and customer service delivery, with significant experience in the region, Lindsay is a great addition to the team and will be instrumental in helping to shape our ongoing success.”
Commenting on his appointment, Lindsay said: “I am joining Red Box Recorders at an exciting time and I look forward to working closely with the company’s partners and customers to deliver solutions that fulfil precise voice and data recording needs.”