ShoreTel Adds 400 Series IP Phones to Line-Up

Pej Roshan

ShoreTel has launched the ShoreTel 400 series IP phones. This line includes four new IP phone models that expand the ShoreTel portfolio to deliver new functionality and enhanced usability, including visual voice mail, an advanced user interface, and built-in diagnostics.

“Whether a customer communicates with desk phones, smart phones, tablets, laptops or PCs, ShoreTel enables them to choose the device best suited to their needs,” said Pej Roshan, vice president of product management at ShoreTel. “The ShoreTel 400 series IP phones incorporate the latest user feedback resulting in new functionality and optimal usability.”

The intuitive user interface of the 400 series IP phones extends the proven ergonomic advantages of ShoreTel IP phones. Specifically, the display is closer to vertical for better readability with a five-way control for quick navigation through screens and menu options, and the keypad is closer to horizontal for more ease when dialing and using the function keys. The lighter handset offers more comfort and the phones have a smaller footprint for reduced use of space on the desktop.

“The feedback from our users has been fantastic,” said Todd Stone, CIO at QMACS, a ShoreTel customer. “The employees like the phone’s larger display, the tactile response of the keypad buttons and the increased number of buttons/lines. We believe the new functionality and enhanced usability will ultimately lead to increased employee productivity.”

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