Solution for CallView – Siemens Customers

Netherlands based software vendor KeyLink sat that since the announcement by Mitel of their withdrawal of support for Callview on all non Inter-Tel based switch platforms, many organisations using this software for historical and real-time reporting, ScreenPop and UCD have been left wondering what to do.

In conjunction with the release of EasyLink version 3, KeyLink has announced the following promotion: one month’s use of the latest version of EasyLink, free of charge.

The EasyLink software will then be offered with the same number of licences as the Callview equivalent for the unbelievably low price of GBP £495.00 (net reseller price for a try&buy order placed before 1 July 2008). The offer will continue to be available after this date but at a higher price.

KeyLink is also offering Siemens resellers the opportunity to become a Certified Partner. Resellers will receive a full demopack of the software, training courses and an attractive software discount.

EasyLink v.3 provides comprehensive management reports (for both internal and external calls), database and CRM integration with any application, PC dialling, real-time UCD reports and presence reporting.

A Key feature of v.3 is the ability to provide multi-site reporting via a single central CTI server. This provides managers and employees alike with transparent telephony reporting across nodes.