Thevoicefactory (tvf), powered by Broadsoft, is to be rolled out to 40 UK Hotels for a global hotel chain. This major contract has been secured by one of their premium partners. The roll out will provide over 14,000 UC extensions and will be completed by mid 2016. tvf and this new solution integrates into hospitality software products, including, guest checkin/out, wake up call, real time billing, maid services and mini bar. In addition, they have developed a full Disaster Avoidance solution which enables the guest room to call the hotel or Emergency services if the WAN is unavailable. This solution including emergency service dialling can now be implemented in 20 countries with regulatory support across Europe.
Commenting on the contract award, Paul Harrison Commercial Director for tvf said “clearly we are delighted to have secured such a large and prestigious contract in this exciting vertical and we look forward to working and supporting our partner for many years to come”.