Timico Wins Best Unified Solution Award

Timico Group’s Technology Director, Trefor Davies, collected the Best Unified Solution Award 2008, at the ITSAP Awards.

“This award is a real seal of quality and testimony to the excellence of our service, which focuses on delivering solutions with significant business benefits to our customers,” says Chris Tombs, Chief Executive, Timico Group.

ITSPA (Internet Telephony Service Providers’ Association) represents network operators, service providers and other businesses involved with the supply of VoIP services to business and residential customers within the UK and its annual awards recognise excellence in the UK VoIP and Unified Communications space. Entries from the UK’s leading VoIP products and services were judged on reliability, user-friendliness, design, innovation, price and value for money and the winners chosen by distinguished panel of judges.

The Timico Unified Communications solutions combines its hosted VoIP for Business service, Managed Homeworker Services, PWAN data connectivity with ADSL/SDSL, co-location data hosting, SIP connectivity and fixed-mobile convergence solutions.

The VoIP for Business service, based on Nortel’s AS5200 SIP platform, was launched 2006 and was the first to provide a full blown Unified Communications feature set, typically only then available in high-end Enterprise PBXs. The service now includes PBX with SIP trunks and a typical installation will have a PBX at HQ with hosted seats serving outlying offices and home-workers.

Timico provides a single extension dial plan for the whole organisation irrespective of location and a complete range of UK geo/non-geo numbers. Timico VoIP for Business comprises a rich set of Unified Communications features including Presence, IM, teleworker collaboration, file sharing, multiparty conferencing and video. A wide range of handsets include Nortel, Cisco, Siemens and Polycom and a Microsoft Outlook client.