Vodafone Global Enterprise has been selected by Unilever to manage its mobility services globally in a three year deal.
Covering 63 countries, the strategic alliance will see Vodafone Global Enterprise supply nearly 50,000 Unilever employees with devices, connectivity and Managed Mobile Services, which will improve the transparency of Unilever’s mobile communications spend, enhancing cost effectiveness and service delivery levels.
Vodafone Global Enterprise is the business within Vodafone which manages the communication needs of its largest multinational customers. Under the agreement, Vodafone will also provide Unilever with consultancy on how to gain greater competitive advantage through deploying innovative mobile solutions. In addition, Vodafone will provide strategic advice on new trends such as the effective management of consumer devices and applications in the workplace.
In parallel, Vodafone and Unilever will operate a graduate trainee exchange programme to encourage further mobile innovation in the workplace.
To simplify the management of Unilever’s mobile communications, Vodafone will deploy a range of solutions including Vodafone Telecoms Management, a fully hosted and managed service designed to remove operational complexity.
Underpinned by Vodafone’s global support and service level agreements, Vodafone Telecoms Management will give Unilever greater visibility and management control over its telecoms expenditure, as well as improve the quality of service delivered to employees.