Wavecrest See Record Growth With a Little Help From Tesco

WaveCrest has announced that traffic on its hosted retail telephony platform reached a run-rate of 100 million minutes per month during the first quarter of 2011.

Chris Adams, CEO at WaveCrest comments: “This represents a staggering growth of over 200 per cent since the same period in 2010 and is a strong indication of how WaveCrest’s business is moving further up the value chain.”

Amongst the success stories has been Tesco’s International Calling Card which is a fully hosted [wholesale] service provided by WaveCrest.

James McQuillan, Head of Calling Cards at Tesco, is impressed with the service he has received from WaveCrest: “We have worked very closely with WaveCrest to ensure we deliver the best possible International Calling Card service to Tesco customers. The project has included full integration with our payment providers and internal systems. We set some very ambitious timescales and technical challenges and WaveCrest have delivered on all fronts. Sales are continuing to grow month on month and we look forward to a long term working relationship with WaveCrest.”

WaveCrest are continuing to grow within the retail sector. Rhys Williams, CTO comments: “Our retail customers demand excellence and at WaveCrest our service is second to none.” Williams continues: “Our investment in all areas has ensured we are well positioned to deliver a wide range of complex, voice based projects.”

WaveCrest wholesale services are supplied to a growing number of retail organisations, delivering excellence in service and expanding business for existing WaveCrest customers.