Today Westcon Group is offering its partners the opportunity to target the mid-market with the recently launched Virsae VSM Express, a UC service management system.
Virsae Marketing Manager Simon Nicholson said the company’s mid-market push was prompted by feedback from resellers. “Resellers told us that their mid-sized customers face the same challenges as large enterprise customers. They both hate disruption. However, in most cases smaller businesses manage less complex UC environments, so they don’t require the same depth of monitoring and management tools,” he said. “VSM Express makes smart UC monitoring and service management accessible to mid-sized businesses.”
The cloud-based service provides network technicians with ready access to tools that: automate changes to UC environments, provision monitoring services, fix faults, configure alarm monitoring, and manage workflow and reporting.
“As unified communications is getting more complex it is harder to detect and solve problems on a network. The VSM Express is a low cost plug and play solution and identifies the issues and connects the dots between different management tools and UC network items, using monitoring and alerts to help remedy problems before they impact system users. We are very excited to offer our partners this compelling proposition to help close mid-market opportunities,” commented Tony Nevill (pictured), Managing Director, Westcon Group.