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HP Launches DaaS Offering

HP has a new set of Device as Service (DaaS) offerings for customers and partners, including new predictive analytics capabilities available as a serv


UK Jobs at Risk over Contact Centre Crisis

Smaller UK contact centres need to “evolve or fail”, according to alldayPA. The contact centre for the SME industry, reports that businesses face a ‘p


Go>Grow Programme Proves Sucessfull for Advantex

North-East IT company Advantex has ambitious growth plans following free customer service improvement training, which has significantly boosted frontl


Nuvias Now Providing Cisco’s UC Portfolio

Nuvias is now providing Cisco’s Unified Communications (UC) portfolio, and Cisco’s recently released open SIP endpoints, to the UK channel. The add

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Juniper Networks Makes Multicloud a Reality with Expanded Portfolio

Juniper Networks has introduced an expanded portfolio of offerings that will bring businesses closer to a secure and automated multicloud environment.

Nick Deacon Elliot

The Technology Group Appoints Elliott Sales Director

Fast growing Leeds telephony, internet and mobile firm The Technology Group has appointed Nick Deacon Elliott as Sales Director. Nick joins the boa

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Avaya Awards Partners on Edge World Tour

Avaya will focus on “People, Partners and Customers” to ensure success in 2018 and beyond, senior executives told more than 200 delegates from the par

Markus Krammer, Vice President Products & New Business at NFON

Gigaset Integrates Handsets with NFON

Gigaset has launched a partnership with NFON, the provider of a 'Made in Germany' cloud solution for business communication. Key to the partnership

Success group award team

8×8 Signs Distributor Agreement with ScanSource

8x8 has announced that its unified cloud communications, collaboration and contact centre solution will now be available through ScanSource. As the

Edmund Cartwright 3

Highlight Plans Expansion with New MSPs

Highlight is planning for European expansion in 2018 by reaching out to new MSPs, particularly those in the SMB sector, that want to differentiate the


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How are the IT and Communications solutions you provide end users predominantly supplied?

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Applications where 5G will have a significant impact.

UK 5G Strategy Update

You may have missed it over the Christmas and New Year break but Ofcom has released a new report entitled ‘Next Generation Mobile Technologies: An upd


Channel in… Public Sector

In the first feature in the Vertical Horizon series we are taking a look at the Public Sector market and how it has been impacted by trends like Digit

“…call recording needs to be user based rather than device based – David Dadds, VanillaIP

Call Recording Faces GDPR, MiFID II and AI Challenges

Today call recording is used just about everywhere. Driven to a large extent by compliance and now set for a greater degree of scrutiny by security re


SD-WAN: The Networks of the Future?

Software Defined Networking (SDN) based solutions are starting to appear frequently in the market from vendors keen to capitalise on the increased fle

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The cheers ring out as Avaya takes to the stock market

Avaya’s Grit Pays Off

Last month saw a momentous occasion in the world of comms as Avaya not only emerged triumphantly from Chapter 11 but also re-listed themselves on the

Will Morey, Director at Pragma

Digital Sales

The trouble with digital transformation is that it is everywhere. The term is so broad it can mean anything from deploying an app to adding a portal,

Paul Barnett

Software Rules OK

Upon walking into ICUK’s office in Croydon I was overcome with a sense of calm, no-one was on the phone, no one was crying in the corner because of a

Chris Berry, Managing Director, Liquid Voice

Aggressive Strategies

After stepping into the CEO position at Liquid Voice in the middle of last year Chris Berry has been on a mission to provide value to partners in new

wholesale distribution

Distributors Achieving Value-Added Positions with DX?

In the fast-moving ICT market distributors are not immune from the pressures of aligning their business to meet the challenges posed by Digital Transf


The Wow Factor

At the end of last year Zen took the opportunity at their annual partner day to address technology changes in the market and ask their partners for fe