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January 2025
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Nick Grimshaw joins Vaioni’s leadership team
Charlotte Hathway
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PromptVoice launches freemium option
Charlotte Hathway
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Tollring iCall Suite analytics added to Webex App Hub
Charlotte Hathway
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Freshwave appoints Tom Bennett as new CTO
Charlotte Hathway
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A new era for the IoT
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Transitioning to a fully digital world
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Wavenet acquires Excell Group
Melissa Bradshaw
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NICE introduces the next leap in CX
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Solutions that put the partner in control of the relationship
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How to build memorable experiences in the experience economy
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Optimising the contact centre experience for the post-pandemic consumer
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The value of analytics and data-driven decisions
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