Call Services

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“Chances are you have talked to a chatbot and did not even know it.”

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“Remote working opens up the talent pool.”

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Security must be top priority for contact centres

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Upcoming webinar: From UCaaS to CCaaS

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Tollring launches new mid-market contact centre solution

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Genesys extends global cloud customer experience relationship with BT

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Hosted on Hold – upcoming webinar to showcase this disruptive new revenue opportunity

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Vuzion joins forces with Wavenet

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Enreach acquires HeroBase

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Content Guru announces new integration with Microsoft Teams

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AudPro refines its Music on Hold service for the channel

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Dramatic decline in customer engagement during COVID-19 lockdown