Call Services

Feature

Merging technology – UC & CC

News

15% of consumers want no human interaction

News

Insight appoints Hedley to Managing Director

News

Sabio expands into France with Coverage Group acquisition

News

Sytel launches version 11 of Softdial Contact Centre platform

News

Koopid.ai helps Puzzel deliver seamless customer journeys

News

Contact Centres benefit from 'New Normal' during COVID-19 pandemic

News

Enghouse signs automation specialist converse360

News

NEC strikes global CCaaS and UCaaS agreements with Intermedia

News

Vonage deploys AI Virtual Assistant to help call volume response

News

Cirrus deploys Link Pay+ to remote agents

News

Enghouse supports advanced integration with MS Teams