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Red Box Announces Voice Data Controller on Salesforce
Ian Hunter
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RingCentral utilises AI in the Contact Centre with Google
David Dungay
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Tollring demonstrates firm channel commitment with new strategic hires
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AI, Chatbots and Automation to Change Contact Centre Over Next 12 Months
David Dungay
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VIA Invests in S4B Contact Centre Offering
David Dungay
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NewVoiceMedia Recognised as Fast Growing Company
David Dungay
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Content Guru Partners UKCCF
David Dungay
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Sabio Looks to Shine with Bright
David Dungay
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Avaya Closes Spoken Acquisition
David Dungay
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8x8 Strives to Improve Customer Experience with X Series
David Dungay
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Pennine Partners CC4SKYPE To Offer Omni-Channel Contact Centre Solution
Ian Hunter
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UK Jobs at Risk over Contact Centre Crisis
David Dungay
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