Acision, a messaging company, has annoucned that, in addition to the recent contract wins with 3 in Australia and Austria, it has also been awarded a contract for messaging services for 3’s networks in the UK and Ireland. Acision’s solution will be deployed to deliver voicemail services.
Acision’s IP based architecture will provide 3 with a base that can be used to deploy additional voicemail services such as voice to text, celebrity caller greetings, visual voicemail and enhanced voice message notification features, which can further enrich the overall customer communication experience.
The service will also enable 3 to reduce the voicemail hardware footprint in its data centres across the three countries by as much as 80%, providing long term savings, high performance and scalability.
Rory Buckley, chief executive at Acision, added: “Acision advanced messaging solution is an open platform that enables operators to integrate new and improved voice services, without comprising service quality.”