Comms News

Cisco: IP Contact Centres Meet the Three Market Trends

‘Spam Buster’ System Unleashed By BT

Mitel: Promote Applications that Reflect Customer Evolution or Miss Out

Convergence Summit heads north

Alcatel Unveil Eye Box Distributor at Convergence Summit

New Three Tier Program from Teleware to Grow Hosted Business

Global Crossing Acquires Fibernet

Thus Respond to C&W NGN Announcement

Redstone go top of the Class

Centric Telecom Launches Business Applications

Don't Blame the Technology

Better Call Centre Practice Can be Influenced by Technology Available

40% Customer Switch for Better Service

Ofcom: Light Touch or no Touch?

Nessco Race Day at Silverstone

CMA Members Worry over NGNs

Service More Important than Price say UK Business

3Com Delivers Unified Switch for SMEs

Russell joins Reality

Unicom Launches Number Translation Services

VComm Offer VoIP Readiness Service