Structured in twelve chapters plus a helpful glossary of technical terms, the Guide has sections on ‘Market Overview’, ‘Choosing a Telephone System’ and ‘Network Features’. There are also sections on more sophisticated applications such as ‘Informal Call Centres’, ‘Remote Working’ and a look at ‘Future Trends’.
The Guide is free of charge and copies can be ordered at: http://www.aastra-telecom.uk.com
Commenting on publication of the latest edition, Debbie Hage, Head of UK Marketing for Aastra said, “This latest edition is right up to date with sections on new trends such as ‘Unified Messaging’ and ‘Mobility’. Because it’s written independently it contains general advice and information which is not specific to Aastra systems. Consequently readers can use the Guide to get a good grounding for informed choices about telephony systems. The feedback regarding the Guide we get from potential buyers is always positive and we hope this latest edition will continue to enlighten the business community.”