Audio Productions has added a new basic tier to its proposition for the Channel. This new tier, known as SoHo, will allow resellers to deliver messaging on hold services to end-customers of all sizes using AI-created voices.
Andrew Jones, director, Audio Productions (pictured), said, “This is a major evolution of our portfolio, offering margin rich options for every reseller, no matter the size of their customers.
“Our brand new, all-inclusive solutions will completely disrupt the market with wholesale prices that make it even easier to bundle the service into every comms system sold.”
This new tier means the company will now offer resellers solutions across three tiers: SoHo, SMB and enterprise. In the SoHo tier, resellers can provision natural sounding AI voices, with a welcome message (IVR), messaging on hold, company voicemail and unlimited changes.
The SMB tier offers those capabilities, plus the support of professional voice over artists. The enterprise tier adds in multi-layered IVR, extended messaging on hold capabilities, plus team and individual voicemails.
Each tier also includes Audio Productions’ human assist support wrap. This service includes scriptwriting assistance and pre-recording checks as well as royalty-free music, professional editing and mixing.
All tiers also include unlimited recording changes through the year. This means customers can tweak messaging to their immediate needs, from seasonal offers and product information, through to changes to opening times.