“We’re very enthusiastic to partner with Fourteen IP. They stand out uniquely as the premier global provider in the hospitality market,” said Ryan Kahan, CEO ,CallCabinet. “Fourteen IP has made a deep investment in Cloud technology and understanding the hospitality industry, making it easy for us to integrate compliance recording and a host of other features to benefit their customers immediately.”
Kevin Burgess, CTO at Fourteen IP, added, “We’re focused on vastly enhancing guest engagement and delivering a complete range of data solutions to the hospitality industry. Our global client base will benefit immensely through the addition of CallCabinet’s versatile platform, especially when compliance recording is needed. The flexibility of CallCabinet’s subscription model makes it an attractive feature for hospitality businesses wanting to take advantage of speech analytics.”
As a global provider of cloud telephony solutions to hotels across the world, Fourteen IP connects to hundreds of thousands of guest rooms in over twenty countries through its Evolution Voice platform. On top of recording and analytics, CallCabinet Atmos can streamline PCI redaction. This keeps call recordings compliant and adds a layer of security.