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CityFibre completes primary build of Hartlepool network

New network is 'ready for service’ to more than 33,000 premises.

CityFibre has completed the primary-build of its full fibre network in Hartlepool. 

The new network is now 'ready for service’ to more than 33,000 premises, around 80 per cent of the town’s homes and most businesses. Hartlepool is the latest town in CityFibre’s nationwide rollout.

Construction began on the £21 million project in Hartlepool in 2022. While the primary-build is now complete, CityFibre will continue to explore opportunities to connect more homes and businesses, including flats, new-build homes and business parks.

CityFibre’s network uses 100 per cent fibre optics to carry data to and from the home, and is more reliable than legacy copper-based broadband. CityFibre’s network offers download and upload speeds of up to 2.5Gbps, and is capable of supporting symmetrical speeds of up to 10Gbps in the future.

Residents in Hartlepool can now receive affordable, gigabit-capable and reliable full fibre broadband from a range of 22 ISPs, including Vodafone, TalkTalk, Cuckoo, IDNet and Zen. Sky’s full fibre broadband will also become available on CityFibre’s full fibre network from next year. All homes passed by the network can schedule a full fibre installation within five working days of placing an order.

Steph Carter-Smith, partnership manager at CityFibre, said, “The completion of our primary-build marks a pivotal moment in boosting Hartlepool’s digital capabilities. With state-of-the-art infrastructure now embedded throughout the town, Hartlepool’s residents, businesses and public institutions stand to reap the benefits of full fibre for now and for future generations.”"As full fibre becomes increasingly crucial for the UK's economic landscape, we are eager to support Hartlepool’s continued progress and drive its future prosperity.”

Councillor Pamela Hargreaves, Chair of Hartlepool Borough Council’s Economic Growth and Regeneration Committee, said, “Strong digital connectivity is the cornerstone of so many aspects of our lives, so it is encouraging to hear of the process made by CityFibre. Access to fast and reliable broadband will be vital for Hartlepool residents and businesses in the years and decades ahead, driving growth and development in our town.” 

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