The business, which represents a number of hosted voice services providers, including Gamma, BT, and Vonage says that it has seen a steep climb in sales over the summer and expects to see a further acceleration in the last quarter of the year. It is looking to recruit additional sales specialists to cope with the increased volume.
Cloud Telephones actively markets hosted voice and connectivity services to SMBs all over the UK. It then converts leads into confirmed sales before passing them on to locally-based reseller partners to fulfil and manage. Income on the sale is shared between Cloud Telephones and the reseller. The Romford-based company has been generating an increased volume of new business and now needs extra staff to deal with the number of enquiries, says John Carter, Managing Director of Cloud Telephones.
“The number of leads is growing every week and we need more staff to keep up with the pace. The market is being driven by strong uptake of higher-speed, fibre-based broadband services, which really make hosted VoIP practical. Businesses are starting to understand that it works and that it’s reliable too.”
Initially, Cloud Telephones is looking to add another four sales specialists to its current team of 16. Additional staff may be needed as interest in other types of cloud services grows, says Carter. “VoIP is usually the starting point for hosted services. Once they know it works, businesses soon start to ask about online storage and backup, Office 365 and other applications. The resellers who own these subscriptions will own those customers.”
As well as more sales specialists, Cloud Telephones needs additional resellers to join its Partner Programme. “We have 80 resellers on the programme across the UK at the moment but there is certainly room for more”, says Carter. “Hosted VoIP is good business, not only because it opens the door to other services revenue, but because it generates regular, fixed income for the reseller and the more seats they add, the more income they receive every month.”