The Resource Centre http://www.daisygroupplc.com/resource-centre/ will sit at the heart of Daisy Group’s main website and feature a wide range of support and free tools aimed specifically at filling a knowledge and information gap in the market for for small to medium-sized businesses. Key features of the Resource Centre include:
•Free access to a range of white papers on a variety of subjects related to business-enhancing technology such as cloud services and mobile working
•Useful guides and video tutorials on a range of technology areas
•Access to Daisy research and data including consumer and business reports and surveys
•‘Ask an Expert’ forum featuring advice and Q&As from experts in a range of business issues
•Product help pages giving set up guides, FAQs and instruction manuals
•Service updates for exisiting Daisy customers, allowing them to see at a glance how their communications services are performing
•The Famous Four – case studies of four real SME businesses that are utilising technology to help support and grow their businesses
The Resource Cente is the brainchild of Daisy Group Marketing Director Kate O’Brien who is spearheading many of the company’s business support initiatives. Kate says: “Small to medium sized organisation are the key to the UK’s business growth and are the ones that are helping drive the economic recovery. The tools they use to manage their business communications, from websites and handsets, all the way through to storing customer data, are critical for them. These communications tools have become a necessity that allow businesses to provide the best possible service, attract new customers and drive business growth while providing a return on the very technology they choose to invest in.
“Putting a huge wealth of independent and practical communications advice in one easy place, the Resource Centre is aimed at all businesses, whether they are Daisy customers or not. As a central hub, it means owners don’t have to spend valuable business hours hunting out or paying to access support or information on how technology can benefit their business. As a business-focussed organisation it was important to us that we put all our available expertise and research at the disposal of this incredibly influential and important community.”