“Typically what is happening is much greater impetus with IP. It’s been a slow uptake but it’s gaining momentum all the time. More and more businesses in this arena are utilising the wrap-around applications, such as voice recording and mobile integration, which can be useful management tools.”
He continued: “These trends are increasing month on month as part of a steady progression. A lot of this can be attributed to better educated resellers. They are far more tuned-in to proposing these solutions; thinking much more strategically than just standard phone systems.
“They have built up skill bases both from a sales and technical perspective so they are more confident and comfortable in this market. They realise that if they don’t embrace new technologies there is a danger they will get left behind.”
Nimans has a broad portfolio ideally suited to this sector, from Panasonic, NEC, Siemens, Avaya and now Swyx, according to Ian who added: “There’s been a careful thought process here to offer our customers a wide range of different ways to maximise their revenue in this sector. Swyx, the pure IP PBX software-based solution is a great example of this ethos. All brands have all been carefully selected to address evolving market