News

Highlight adds Cradlepoint and Peplink insights to platform

Highlight has expanded its service assurance platform to deliver insights into the performance of the static cellular connections provided by Cradlepoint and Peplink.

Cellular Clarity enables service providers to deliver a managed service when cellular is used as a backup or alternative to fixed line and satellite networks. It is designed specifically for static locations and addresses service reliability and unexpected usage challenges.

The addition of Cradlepoint and Peplink insights to the Cellular Clarity service complements existing insights from Cisco’s cellular devices.

Martin Saunders, product director, Highlight (pictured above), explained, “We are continually widening the vendors we support in line with demand from our partners. Whilst fast and easy to install, providers with large cellular estates need to deliver a reliable cellular service.

“Having full visibility of these connections and being able to mitigate against potential issues are critical to ensuring service assurance and business continuity.

“Cellular is proving particularly useful for today’s changeable working patterns. The static cellular or mobile connections are becoming a viable compliment to a fixed line network or as a secondary connection if the primary fails.”

Cellular Clarity (pictured below) includes a dormant interface feature. This collects data on signal strength when the connection is not in use. Providers and their customers can then see available connection options.

In addition to capturing the Received Signal Strength Indicator (RSSI) values for the line over time, Cellular Clarity also shows changes in cell tower ID, network and radio technology.

Alerts are triggered if the signal strength fails to meet required levels or when the cellular connection suddenly begins to pass traffic.