Merrills has been head of IP telephony and development at Jola since 2022 and was previously the managing director of Zapappi, a company Jola acquired the same year.
He has worked in the Channel for more than 20 years, with experience of developing innovative solutions that are easy to manage.
Merrills said, “I am excited to take on the role of CTO and look forward to contributing to the company's continued growth and success.”
Adrian Sunderland, CEO, Jola, said, “I have worked closely with Ben for many years and am confident in his ability to develop and deliver differentiated solutions creating profitable, recurring revenue streams for our partners.”
In 2023, Adrian Sunderland, Jola’s longtime CTO, was appointed CEO of the company. Andrew Dickinson, the company’s founder and former CEO, has transitioned to an advisory role within Wireless Logic.