Rami Houbby, Managing Director at NCONNECT commented “Real cloud telephony isn’t the same as a fudged hosted/collocated offering, or renting some space on a VoIP softswitch. Partners who come to us have tried those approaches and been left hungry for a truly differentiated service capability that only we’ve been able to satisfy.”
“Our customers are not only interested in the benefits of cloud, but their consumption habits for enterprise technology are also increasingly subscription-based and demanding of maximum features, scale and flexibility,” said Jonathan Heaton, Managing Director of Key Computer Applications Ltd. “The NCONNECT partner programme offers us some very positive benefits and opportunities, and we’re keen to get the technology in front of existing and new customers as soon as possible.”
As Key Computer Applications Ltd proves, IT resellers are beginning to see the benefit of adding pure cloud telephony to their portfolios. Houbby continues, “We embrace the comms industry, but in fact 40-50% of our partners are traditional IT resellers, many of whom have struggled in the past to get on board with a telephony partner because of prohibitive accreditation and skills barriers. Voice and data convergence might as well have not happened all those years ago, because it’s taken until now for IT resellers to encounter an enterprise grade voice proposition that they don’t need telephony skills in order to sell.”