Created to recognise and reward outstanding achievement in customer experience across a variety of industries and disciplines, the Awards showcase the organisations and the talented teams and individuals within them, who are leading the way when it comes to delivering outstanding customer experience.
Neil Copping, Managing Director of Awards International, said “We are delighted to announce the Finalists of the UK Customer Experience Awards. The quality of entries has been impressive. It’s inspirational to see so many organisations taking CX seriously and using it to deliver great business results. I would like to congratulate all the Finalists and look forward to celebrating and rewarded their success at the Awards ceremony.”
M12 Solutions is a Finalist in the TECHNOLOGY AND TELECOMS - CUSTOMERS FIRST category of these national Awards. M12 Solutions have created a trading enterprise, Wessex Internet, which is fast becoming an outstanding success for its customers and founders.
Other finalists include blue chip companies such as Barclays PLC, Vodafone, Waitrose, Shell Oil, and Virgin. Last year’s winners included the likes of Samsung, Halifax, EasyJet and TripAdvisor, with Hive by British Gas winning the Technology and Telecoms award that M12 Solutions are now competing for.
Andrew Skipsey, Director of M12 Solutions, said “M12 combines innovative latest generation products and services with outstanding lifetime customer support which helps us to differentiate in our competitive, dynamic sector. What we have created with our Wessex Internet enterprise is, we believe, unique in the UK and in under 3 years we have demonstrated a blueprint for solving the problem of how to effectively provide Superfast Internet to the rural communities in Dorset and Wiltshire. Consistently growing at around 300% with 99% loyalty and with our Net Promoter Score, an incredible 81, we have created quite an answer.”