Nuvias UC has announced its enrolment in the newly-launched Zoom Up Services Program.
This initiative certifies partners and distributors to deliver services for and on behalf of Zoom.
By achieving this Deployment Certification for Zoom Customer Experience (ZCX), Nuvias UC can provide deployment solutions as an extension of Zoom’s own delivery capabilities for Zoom Contact Center, Zoom Virtual Agent, Quality Management and Workforce Management. This is additional to Nuvias UC’s existing accreditations and competencies for Zoom Workplace and Zoom Phone.
This recognition builds on Nuvias UC’s existing ZCX and ZP competencies within the existing Zoom Up Partner Program. With these accreditations, competencies and certifications, Nuvias UC can now support partners with a comprehensive range of Zoom services, from licensing to deployment and ongoing management.
A key factor in achieving this milestone was Nuvias UC’s technical team, spanning pre-sales consulting, implementation and post-deployment support. By extending the capacity and capability of its partners’ own services portfolio, Nuvias UC enables them to accelerate growth, increase profitability and deliver strong customer experiences with minimal risk.
Joel Chimoindes, CEO at Nuvias UC, said, “Zoom’s commitment to a channel-first model is evident through the launch of the Zoom Up Services Program, which empowers partners to deliver best-in-class solutions with the support of accredited experts. Our enrolment in this program is a testament to the strength of our technical teams and our dedication to helping partners navigate UCaaS and CCaaS deployments with ease. We are delighted to be one of the first Distributors in Europe leading the way to provide Zoom Workplace, Zoom Phone, and Zoom Contact Center services on behalf of our partners.”
Nick Tidd, head of global channel GTM at Zoom, said, “We are pleased to have Nuvias UC as one of the first forward-thinking distributors in our Zoom Up Services Program. Their strong partnership, unwavering channel commitment, and dedication to partner growth make them a natural fit. By securing these certifications, Nuvias UC empowers its partners to expand into new markets with the support of a trusted and fully accredited Zoom solutions provider.”
This accreditation strengthens Nuvias UC’s role as a trusted Zoom partner, equipping resellers with the tools and expertise needed for deployments and to deliver strong customer experiences.