The upgrade also introduces a set of new APIs that enable integration with billing platforms including Union Street and Inform Billing.
The new release also includes a simplified interface with new buttons that give users improved accessibility to support tools. Contact centre customers will also benefit from refined streaming processes for contact centres using multiple queues.
Anthony Buxton, CEO, PromptVoice (pictured), explained, “This development is aimed at both enhancing the user experience, and helping channel partners grow their subscriber bases with little or no interaction from their sales and marketing teams. We’ve managed to incorporate most of the great suggested improvements for our wonderful partners and we look forward to accelerating adoption rates even more.”
The updated PromptVoice platform includes an overhauled marketing toolkit, with PromptVoice partners given access to white label sales and marketing tools, templates and strategy guidance. The company said these have been designed to boost engagement and encourage subscription upgrades whilst minimising the demand on partner marketing teams.