PSU will use a combination of SIP and leased lines to handle QVIS’ voice and data within a high-availability and highly secure architecture. Key to that is the inherent security of TalkTalk Business’ SIP solution, delivered using the part of the TalkTalk network dedicated to business SIP voice traffic and terminated on a secure, managed session border controller.
Over the course of the multi-year contract PSU will retain full control of the network configuration and set-up. This allows PSU to self-manage the deployment without TalkTalk Business’ input, controlling network capacity, number of concurrent calls, number presentation and the importing/exporting of DDI numbers in virtual real-time. TalkTalk Business assurance will be available 24/7, including a 9-hour service level agreement (SLA).
QVIS is a subsidiary of Adata, an established CCTV distributor. The new surveillance control centre will be used to monitor, manage and react to incidents on behalf of its customers across the UK.
“Given the nature of their work, QVIS’ situation demands absolute security”, said Jon Nowell, Head of Product Management at TalkTalk Business. “With that in mind it’s fantastic to see our SIP over EFM technology sitting at the heart of what PSU is offering. A year after we first introduced it, we’re still confident ours is the most secure SIP solution on the market; validation from PSU and QVIS makes us even more so.”
He added: “The UK SIP market is already worth £100m per annum, growing at an annual rate of 20%. Now the market has matured it’s no longer enough merely to talk about cost-savings over traditional ISDN; the real value to a business comes from introducing SIP as part of a converged network strategy.”
Michael Lounton, Managing Director, PSU Technology Group said: “The flexibility that TalkTalk Business’ one-stop-shop approach offers is great. We can self-manage service capacity and configuration, which helps us to respond almost immediately to any changes in QVIS’ requirements. This greatly enhances the service we’re able to offer them.”