The new version uses HTML5 and responsive design to deliver a consistent user experience across all devices. Previous versions of the system had different applications for desktop and mobile devices.
"The new version delivers all the functionality of every module to all user devices." commented John Paterson, CEO of Really Simple Systems. "With so many end-user devices now being adopted by CRM users, and the increase in demand for mobile access, we needed to move away from having different mobile and desktop versions. We also wanted to change the idea that mobile applications are chopped down versions of a full, desktop version, and offer the complete functionality on any device."
The new version also includes improved search facilities, graphics on devices that don't support Flash and faster navigation, all key improvements for smartphone users.
Tim Tansley, Senior Digital & Data Manager for accountants RSM Tenon, who uses Really Simple Systems across its 35 offices and who has been testing the new system said, "Mobile access is increasingly important for us, on iPads and smart phones, so this new version will help us deliver better customer service as well as helping generally with CRM adoption within the practice."