This relationship help partners address an increased demand for UC services. Nuvola offers ShoreTel Enterprise Contact Centre (ECC) and ShoreTel UC services, as well as full maintenance and support services – assisting new resellers to deliver ShoreTel solutions. Nuvola has vast installation and integration experience with ShoreTel mobility and offers consultative services around application integration.
Adrian Hipkiss, vice president of EMEA at ShoreTel, commented, “We selected Nuvola for its UC services background including skills in application integration and cloud services. Alongside its services capabilities, Nuvola, as a true service value added distributor is strongly committed to offering customers the solution that is just right for them, which is something we value highly. This partnership marks further expansion of our business in the UK and will allow us to address both new markets and new types of partners. This will help us to continue to deliver flexibility and choice to businesses around communications in the enterprise.”
Michael Lloyd, MD at Nuvola Distribution, commented, “In today’s IT environment the reseller must be able to deliver the ‘total’ solution and partnering with ShoreTel and Nuvola in the UK ensures they are in position to do this. Brilliantly simple technology and a strong services pedigree are a winning combination, and we are looking forward to the next chapter.”