Sky Business has signed a multi-year agreement with Caffè Nero.
Under the deal, Sky Business will enhance digital infrastructure across 787 stores in The Caffè Nero Group in the UK, ensuring a reliable, high-performance network that supports seamless operations and an improved customer experience.
As part of the partnership, Sky Business will introduce next-generation connectivity solutions in 90 per cent of Caffè Nero UK stores, strengthening business-critical communications and ensuring secure and fast connectivity for customers and employees. This investment will enable frictionless transactions, enhanced public WiFi and a scalable network supported by a resilient, end-to-end failover solution.
The integration of Sky’s latest connectivity innovations will ensure consistent performance and increased resilience across all locations.
Damian Saunders, managing director, Sky Business, said, "At Sky Business, we’re relentless in delivering cutting-edge, fully managed solutions for Caffè Nero. Their continued trust over the past decade is a testament to our innovation and reliability. This expanded partnership reinforces our commitment to powering exceptional digital experiences for their customers and employees."
Glyn House, managing director, Caffè Nero UK, said, "At Caffè Nero, we are dedicated to delivering an outstanding experience for our customers and a smart working environment for our employees. Reliable and secure connectivity is crucial to this and our partnership with Sky Business will mean we can continue to offer a consistent and reliable service across all locations."