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Snom looks to solve audio quality dilemma for soft client telephony

Snom has unveiled the SP800, a terminal server environment solution that can improve telephony via soft client.

The compact device helps to improve standards for high-quality telephony for organisations with increased security requirements, who are using a remote desktop, terminal server, or soft client.

The hardware manufacturer said the new solution will suit use cases including call centres, banks, insurance companies and public sector organisations.

The SP800 includes the same features as a Snom D862 desk phone, alongside a robust security architecture that enables employees to have the same listening experience typical of all Snom devices via remote desktop or soft clients. Even when used in demanding application scenarios, voice transmission remains clear and audible.

The device offers numerous features, such as the latest audio codecs, comfort noise, speech pause detection, DND (“Do not disturb”) and adaptive jitter buffers.

It also offers efficiency and user-friendly features from configuration via auto provisioning, SRAPS or a web interface to the seamless integration of computer telephony and comprehensive diagnostic tools. The phone is operated via USB headsets or other accessories with a 3.5 mm jack.

The Snom SP800 is available now from partners and comes with a three-year manufacturer’s warranty.