With Speechmatics, transcriptions are done in real time, with the capability to understand native accents, filter out background noise, traffic and other sound distortions. This then enables Clique’s HD Voice to translate conversations in real time.
Clique will deliver enterprise clients an in-language HD Voice that is consistent, reliable and accurate. Through its partnership with Speechmatics, it will also deliver clients, transcriptions that are accurate on the spelling of names, products, acronyms, abbreviations, trademarks, copyrights and alternate word forms using its new Custom Dictionary and Sounds features.
Clique’s HD Voice conversations can now be integrated with any company or network contact with just one click.
"I'm very excited about our partnership with Clique and seeing their customers benefit from the introduction of Speechmatics speech-to-text into their platform," said Ian Firth, Head of Customer Success, Speechmatics, "Clique is making it easier to communicate and collaborate, despite differences in language and accents, and that has to benefit people and the organizations they work with.”
Andy Powers, Founder, from Clique commented, “CIO’s want to enable their teams with the best technologies available to them. Clique believes that “unlocking the voice stream” is the key to the next generation of voice services. The foundational enabling technology to accomplish this is transcription and Speechmatics delivers the best. Their solution outperformed the others we tested and passed the vigorous benchmarks we had put in place”.
Any user of the Clique API can be instantly connected to a 100% cloud-based, reliable, accessible, fault-tolerant communications network. This network allows them to reach anyone in their company, worldwide, with chat, voice recording and transcripts also available to anyone using the Clique API.