After winning the award in 2009/10, Voipfone has repeated its success again in 2011, showing its strong commitment to providing a fully functioned and well-supported service to business customers.
The award ceremony was held in the BT Tower on Monday 7 March, 2011, and was introduced by Julian Huppert MP, chair of the Liberal Democrat IT and IP Working Group, and Steve Unger from Ofcom.
ITSPA chairman, Eli Katz, said: “The award for ‘Best Business ITSP - SMEs’ is designed to recognise the company that provides the best all-round voice service for the small and medium business user. The winner must offer a good selection of business features, including multiple telephone numbers, call queuing and support for remote workers.”
Colin Duffy, CEO of iNet Telecoms (Voipfone’s parent company), added: “We provide services to the millions of small and medium sized UK business that will be the driving force behind the UK's economic recovery. In these austere times, when spending cutbacks are commonplace and all kinds of services are suffering, we're giving our customers the tools to survive and grow. The award from ITSPA backs up our ethos of putting customers first.”
The third annual ITSPA Awards were open to all those in the VoIP industry, including those who were not members of ITSPA. All entrants were subjected to rigorous independent testing and review.
The award winners were: Best Consumer VoIP: Voiptalk; Best Business ITSP (SMEs): iNet Telecoms (Voipfone); Best Business ITSP (Large Enterprise): Virgin Media Business; Best VoIP CPE: Grandstream - GXV3140 IP Multimedia Phone; Best VoIP Infrastructure: Genband – GENiUS; Most Innovative VoIP Product: Gradwell – Gradwell Mobil.