Lifecycle Software has presented a webinar with Comms Business to explore how operators can pivot their service offerings at speed to cater to customer's expectations for digital experiences.
SMEs require a true omnichannel communications platform that puts the customer experience first.
Is your business being slowed down by catch 22s that block growth? SCG is joining forces with Comms Business to share how its wholesale partner programme helps its partners to break through the obstacles to success.
Physical infrastructure is key in any edge computing strategy.
In this webinar, award-winning alt-net provider ITS Technology Group will provide delegates with unmissable key insight into the connectivity market.
People are working from anywhere, on a range of devices, and keeping your business connected is more important than ever. It’s critical for your communications platform to perform because work doesn’t wait — so your employees and partners shouldn’t have to wait either.
In January 2022, the UK Customer Satisfaction Index recorded the highest ever level of CSAT.* In a period of turbulence and change, consumer expectations for what makes a great Customer Experience (CX) have not stood still. The contact centre space has moved quickly to adapt, delivering always-on, omni-channel, AI-backed digital experiences that drive brand loyalty. Organisations that can’t keep up will soon be left behind.