Cisco Gold partner Comms-care, leader in the provision of channel network and IT support services are pleased to announce they have achieved Cisco Customer Satisfaction Excellence – the highest distinction a partner can achieve within the Cisco Channel Partner program.
After gaining various Cisco accreditations successfully throughout the past 12 months, Comms-care is delighted to have also gained recognition for the quality of their customer service. Comms-care will be recognised for Customer Satisfaction Excellence in the Cisco Partner Locator section of the Cisco website with a gold star indicator representing their achievement. This will inform Customers, Cisco Personnel and partners that Comms-care has achieved outstanding customer satisfaction as part of Cisco’s worldwide assessment process.
Channel Customer Satisfaction Excellence assessment is based upon the customer satisfaction results captured in the Cisco Partner Access Online tool (www.cisco.com/go/pal).
Scott Yates, Managing Director, Comms-care noted “It is great to receive independent recognition for our customer service – Cisco Customer Satisfaction Excellence is the highest distinction a Cisco partner can receive and it is a fantastic achievement, highlighting all the hard work and commitment from our Engineers, Service Delivery team and support staff.”