Global 4 Communications has won the title of “Best Reseller” from leading network and telephony provider NEC, for the third time in five years.
The award recognises NEC’s best performing business partner offering telephony solutions to the enterprise market in Europe, Middle East and Africa (EMEA). It was presented in a ceremony at the NEC EMEA Partner Conference 2015 held in Athens, Greece.
Global 4’s commitment to customer service plays a key role in its performance. For example, the Horsham-based company recently came to the rescue of a prominent estate agency group, whose telephony supplier went out of business, terminating their contract with just six weeks’ notice and little support.
In that time, Global 4 installed 100 lines, 400 extensions and broadband to seven brands in 45 locations, with three days to spare. Global 4 also set up the latest NEC 3C IP solution in two exclusive London data centres with support from data suppliers Gamma and Voiceflex.
Nigel Barnett MD Global 4 commented: “We are delighted to have won this award from NEC. To become a tier one or a premier partner is not just a title, it takes years of experience, capital investment and an infrastructure to support your client base.
“The case of the estate agent shows what can be done with design, planning and implementation from a great team of people.
“We are going to continue to build upon the success we have already achieved and I look forward to another great year as a premier NEC business partner.”
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