Sean Elliot, the founder of Edinburgh based managed services provider Network ROI, takes a look at the challenges that businesses face today in keeping out the hackers at bay.
TeleWare have announced surprising findings from the first survey of financial services organisations following changes to FSA regulations around call recording which came into effect a year ago.
Avaya has announced new contact centre solutions which they say provide businesses with a more cost-effective, simplified and productive way to deliver customer service - while improving experiences...
Microsoft and Meta have announced a new partnership that aims to provide businesses with device and security options as they venture into the metaverse.
