This week sees the launch of the iComm, a groundbreaking and innovative new iPhone application specifically designed to assist in the communication, learning and development of special needs children...
Twenty four leading telecommunications operators have formed the Wholesale Applications Community, an alliance to build an open platform that delivers applications to all mobile phone users.
CTI Group will be launching the latest version of its Analysis 7 (A7) eBilling and enhanced analytics solution at Mobile World Congress in Barcelona next month.
New independent research, commissioned by Comptel Corporation , has today revealed that mobile operators are struggling to meet growing demand by consumers for more control over their services,...
US based carrier Verizon Business has offered some tips for Chief information officers (CIOs) and IT professionals for businesses and government agencies searching for ways to control costs and...
Avaya has been identified by UK analyst MZA Consultants as the leading European Call Centre provider among consultants specialising in global telecommunications and IT market analysis
How can channel companies help their customers enhance the mental wellbeing of customer service teams? Simon Peters, managing director, CallCabinet UK, outlines the role of AI-driven call recording...
