iCasework, the case management system provider, has launched UsefulFeedback! for Telecoms, the on-demand complaints management system for the telecommunications industry.
Independent corporate telecommunications provider Premier Mobile, has pledged to raise £100,000 for the Great Ormond Street Hospital Children’s Charity. As part of the fundraising efforts, managing...
Avaya has introduced the new version of Avaya IP Office—the company’s flagship communications solution for small and medium-sized enterprises (SME). The company says IP Office Release 6.1 delivers a...
Xtract, provider of the most innovative 3D profiling techniques on the market to analyse subscribers' demographic and behavioural data, as well as social networking behaviours, has produced a...
How do you capitalise on the fast-growing market for mobile VoIP solutions? According to Rob Leggett, sales director of value-added distributor, Siracom it’s with VoWiFi.
Whilst many sectors of the economy are struggling, the ICT industry in Scotland is cautiously optimistic about the future. According to this year’s annual Scottish Technology Industry Survey results,...
Invomo has announced the findings of its research into the views of customers on self serve and agent based service.
The number of enterprise wireless unified communications (UC) connections will skyrocket by 2014, but few mobile operators are in a position to compete to UC-enable mobile devices, research firm Ovum...
AI-capable PCs are set to transform the user experience and usher in a new era of innovation, with more than 60 per cent of all PCs shipped using the technology by 2027.