Resellers are being given a new route to the crucial call centre market after Yealink confirmed interoperability of its SIP-T2x IP handset range with Alcatel-Lucent’s Genesys SIP Server.
A new report from Juniper Research has found that annual revenues derived from mobile cloud based enterprise services are expected to reach $39 billion by 2016 as mobile network operators increasingly...
Gamma Telecom, the voice services and applications provider, today announced that it has acquired assets and staff of Asylum Telecom, a Budapest-based IP telephony service provider
Reality Telecom has strengthened its channel presence by appointing Anna Russell as the Channel Manager for its new, flagship telephony system, Call Navigator IP™. In her new role she will be working...
Nokia and Electronic Arts have announced they will be teaming together to produce new mobile games to millions of Nokia handset owners through Nokia Content Discoverer.
Nortel has teamed with Witness Systems to deliver improved capabilities to Nortel’s Contact Center solution. The new suite of services is designed to drive competitive advantage by providing faster,...
UK mobile phone users that want to receive voicemails as text messages now have a choice of providers, as VoxSciences becomes the second company to offer consumer voice recognition services to the UK...
Alcatel-Lucent has been placed in the leaders quadrant of the recently published Gartner “Magic Quadrant for Corporate Telephony”. For the first time, the report evaluates corporate telephony vendors...