We’ve all had a bad experience of contacting a call centre, but a YouGov survey released yesterday reveals just how bad the call centre experience really is. The survey, commissioned by Callmedia, the...
Cato Networks has introduced Cato SDP with Instant Access to help IT leaders rapidly deliver work-from-home solutions at scale worldwide. Instant Access adds a new clientless access option and...
Revenue for the fourth quarter of fiscal 2013 was approximately $2.7 billion, down $49 million or 2% from approximately $2.7 billion in the previous quarter and down 36% from $4.2 billion in the same...
Union Street Technologies Ltd, the supplier of billing and WLR3 solutions for communication providers (CPs), says it has become one of the first system integrators to launch software that uses the new...
Naveed Malik, regional director, EMEA, channel partnerships, monday.com, outlines how vendors can create meaningful partnerships.
AVC One spotlights its BroadWorks and Webex Cisco as a Service Solutions...
Gavin Sear, product marketing lead, EMEA at Poly, discusses how the company has reinvented the desk phone for Microsoft Teams.
Immediacy is the very bedrock of the telecommunications industry. Systems need to not only be secure and swift, but also robust and reliable.
